Main points
- Technical problems have arisen in the Privat24 mobile application, preventing some customers from logging in or using the bank's services.
- The outage appears to be ambiguous, as other users report that the app is working without any glitches, while the exact reasons for the outage remain unknown.
Privat24 is working with glitches / Collage of Channel 24 / Photo Depositphotos
There are technical problems with the Privat24 mobile application. Some customers are reporting that they are unable to log in or use the bank's services. At the same time, other users are noticing that the application is working without any glitches.
This is reported by Channel 24 .
What happened to the bank app?
The Privat24 mobile application has encountered outages , preventing some bank customers from logging into their accounts. Users are reporting difficulties with authorization and access to the application's functions.
At the same time, the situation looks ambiguous: not everyone is experiencing problems . Some customers note that the service is working normally, without noticeable delays or errors. This may indicate a local or partial nature of the failure, affecting only individual users or regions.
As of now, the exact reasons for the outages remain unknown . Users continue to share reports of problems with the application, waiting for the service to stabilize.
What's new at PrivatBank
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From March 1, PrivatBank updated the limit for cash withdrawals through ATMs. When withdrawing cash through a branch cash desk, you must pre-order the service, where the limit is 100 thousand hryvnias.
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Privat also informed customers that in 2026 the bank will continue to deliver cards to customers free of charge both in Ukraine and abroad. You can order a new card in the Privat24 application.
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Recall that from February 1, 2026, Privatbank allowed holders of Visa and Mastercard business cards one privilege, but the privilege period will last only a month.