Delays in parcels from Temu and AliExpress – Nova Poshta denied the reports

Main points

  • Delivery of goods from AliExpress and Temu is taking place as usual without delays, Novaya Poshta reported.
  • Previously, reports of delays only applied to the NP Shopping service, not mass deliveries.

“Nova Poshta” continues to deliver goods on time / Collage of Channel 24

Delivery of goods from popular marketplaces AliExpress and Temu is proceeding as usual. However, there have been reports of possible delays in shipments from China.

Delivery times have not changed and are operating according to the usual schedules, the company's press service reported.

What is known about the delivery times for parcels from China?

Nova Poshta has denied information about mass delays in parcels from Chinese marketplaces. Logistics processes are currently in place, and delivery times are in line with standard schedules.

We want to assure you that delivery from all your favorite marketplaces, such as AliExpress, Temu and others, is working as usual. You will receive your packages in the usual time frame,
– the company reported.

As Novaya Poshta clarified, previous notifications of delays concerned only one specific service for individual orders – NP Shopping, and did not apply to mass deliveries.

What new news has Nova Poshta reported recently?

  • On January 8, the company reported that there may be problems with delivery times. Due to worsening weather conditions, a logistics problem arose in the western regions. Snow, ice and road accidents led to temporary road closures by the police, and special equipment was working at the sites of snowdrifts.

  • Due to the severe frosts, there were problems with post offices. “Nova Poshta” published detailed instructions and emphasized that if the post office is frozen, try opening the cell several times using the button in the application, and if that doesn't help, gently press the door with your hands or tap it. You cannot use hot water, salt, chemicals, or open fire to defrost.

  • Starting December 1, Nova Poshta has increased rates for document and parcel delivery across the city and Ukraine by 5 to 20 hryvnias, except for parcels up to 2 kilograms. The new rates vary depending on the cargo and location.

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